The Top 5

I want to start this week’s issue with a quick note to address two pieces of business:

  1. Saying thanks
  2. Giving something away


I want to give a big shoutout to the folks at Zendesk for guest posting a piece I wrote on curated support newsletters. I know a few of you are new this week because of this piece. I’m happy to have you here and feel free to hit reply on any issue to share feedback or just say hi.


Speaking of Zendesk, they’re hosting their Relate Live conference in May and have an excellent lineup of speakers and sessions planned. We have an extra ticket to the event that I want to give to one of you.

To enter for your free ticket simply click this click this Click To Tweet link and post the Tweet to help us spread the work about Support Weekly. I'll contact the winner on April 15.

Now on to this week's reads.

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