I wanted to try something different this week. Jake, Steve, and I had an excellent time at SupConf last week in SF. For those who aren't familiar, it was the first (hopefully of many) conference organized by the Support Driven community.
There were some great talks at the event and a lot of great supplemental content put online.
So much so, that I wanted to dedicate this week's issue to some recaps, thoughts, and transcripts from the event.
And a big thanks to everyone who said hi and let us tag along.